Website Stockport Homes
In 2020, Stockport Homes achieved three-star extraordinary Best Companies accreditation and were recognised as one of Britain’s best employers for the eleventh consecutive year running by the Sunday Times newspaper. We are the Number 1 Not-For-Profit Organisation to work for in the Sunday Times Top 100 list for 2020 (Number one in the Best Companies Top 25 Housing Organisations to Work for) and have also achieved Platinum Investors in People status for our approach to people management and development.
We are a values driven organisation committed to achieving our mission of one team, transforming lives, but were also entrepreneurial, maximising the value of our money and resources.
You’ll be working in a fast-moving environment within the Home Ownership Team to support the organisation to deliver excellent services to our growing portfolio of leasehold and shared ownership customers. This is an increasing popular tenure and SHG has an ambitious Development Strategy to deliver around 1,000 new homes over the next five years.
You will need to understand Stockport Homes’ Home Ownership offer, work to our policies and procedures and ideally have a background in housing and/or property sales. However, more importantly you will be eager to learn, be organised and meticulous with an ability to communicate complex information in an easy to understand and jargon free-way.
You will also be flexible and determined, have excellent communication and IT skills and be able to work well with a range of people and teams. You should have experience of responding to customer queries in an efficient and accurate manner.The Homes Ownership Assistant will need to work as part of a larger team, but also independently and in an agile manner (including home working) and managing their own workload competently. You also be keen to identify and pursue opportunities for improvement to help develop this growing service as well as being part of an organisational-wide transformation project to deliver a new housing management system and document management portal,
Closing date: Monday 19 October 2020 (5pm)
Interview date: Tuesday 27 / Wednesday 28 October 2020
If you have not heard from us within 4 weeks of the closing date we thank you for your interest but you can assume that you have been unsuccessful on this occasion
All posts offer attractive conditions of service and a range of employee benefits including a commitment to personal development, work life balance and a genuine commitment to embrace diversity for employees and customers.
Stockport Homes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
You will be contacted about your application via email. Please be aware that occasionally, emails may appear in Spam/Junk folders rather than your Inbox.
To apply for this job please visit stockporthomes.octo-firstclass.co.uk.