About Ashton Pioneer Homes
Ashton Pioneer Homes (APH) is a charitable Community Benefit Society (CBS) and a Registered Provider of Social Housing regulated by the Regulator for Social Housing. We are an award-winning, not-for-profit organisation with almost 1,000 homes, situated mainly Ashton-under-Lyne.
APH converted to a CBS registered under the Co-operative and Community Benefit Societies Act 2014 on 9 November 2017.
The APH Group consists of APH and two wholly owned subsidiaries which operate from the same registered office:
APH Developments Limited (APHD) who’s primary aim is to provide quality housing accommodation and other development works to the Group
Pioneer Homes Services Limited (PHSL) who’s primary aim to provide quality services to third parties, particularly in Tameside
APH was very proud to be the first real large scale voluntary stock transfer organisation following the Housing Act 1996 and formed in 1999. We believed with the right management, resident involvement, customer focus and investment social housing of that era could be turned into places where people want to live and work. From a position of having a third of all homes empty in 1999 and the remaining residents desperate to leave, APH are proud that we now have almost 100% occupancy. With the support of local residents our communities are now a place where people aspire to live, and we have a very healthy demand for our homes.
The physical transformation is there for all to see with well managed and maintained estates where residents take a pride in their involvement. By getting the basics right in terms of the customer focus and resident involvement, APH united and galvanised residents. Our residents helped us to shape and design our unique 24-hour Community, Safety & Prevention Team with CCTV and concierge. Our residents feel safe and crime and antisocial behaviour are very low as a result
The success of APH can be attributed to having an excellent customer service record. Customers are at the heart of everything APH does. This was recognised by when APH won the UK Connecting People Customer Service Organisation of the year in 2009.
APH is proud of the everything that has been achieved in partnership with residents and we will continue to put residents at the HEART of everything we do.