Cultivating change, culture, and leadership - generating change so ethnically diverse leaders can emerge and thrive
The BOOST Organisational Change Programme aims to challenge and address the under-representation of ethnically diverse colleagues at leadership level in the housing sector and remove barriers these employees face when advancing into senior roles.
Our long-term mission is to create ethnically diverse leadership teams across social housing providers in Greater Manchester that will enable us to better serve the communities in which we work.
This groundbreaking, collaborative project is being delivered through a Knowledge Transfer Partnership (KTP) between Greater Manchester Housing Providers (GMHP) and Manchester Metropolitan University (MMU).
Through a combination of reciprocal mentoring, dedicated ‘Change Champions’, and a series of change projects across participating organisations, the project seeks to identify and address unfair barriers to leadership and create lasting culture change that encourages ethnically diverse leaders and progression, enabling improved routes to senior roles.
Programme objectives
Building on our success: We will build on the success of our previous cohort and pilot study, growing membership from 13 housing providers to 19 in Cohort 2. Leaders are paired with ethnically diverse colleagues in disruptive mentoring relationships and supported by nominated ‘Change Champions’ across GMHP.
Genuine change: Each Change Champion will establish a ‘Change Project’ – identifying one organisational barrier, find a way to resolve it, implement it into their organisation, and share learning across the partnership.
Empowering improvement: Organisational processes, including recruitment, progression and handling of racially motivated incidents, will also be reviewed, and emerging ethnically diverse leaders will be empowered to lead on service improvement ideas for ethnically diverse tenants and colleagues.
Implementing real action: The mentorships are guided by a unique ‘enquiry toolkit’ designed by researchers from MMU. They will work closely with the Change Champions in each housing association who will look at implementing the actions identified through the programme.
Our BOOST Leadership Programme in numbers.
75%
of UK housing sector executive teams exclusively white
19
GMHP members involved in cohort 2, up from 15 in cohort 1
19
Change Champions established to identify barriers and solutions
2
mentees promoted to senior positions in phase 1
Our legacy: what will success look like?
Culture
The culture in our organisations will develop as our leaders and colleagues learn to be comfortable talking about race.
Empowerment
Our ethnically diverse colleagues will feel more confident to bring their true selves at work. They will feel more valued, safe and empowered to speak up with their thoughts and ideas and to raise concerns about racial bias or unfair treatment.
Progression
Our BOOST mentees will be progressing in their leadership identities, feel more ready for leadership, have robust career development plans that are supported by their housing associations and some will have progressed in their leadership careers. BOOST will enable ethnically diverse colleagues to gain experience of leadership and develop allyship as an important leadership behaviour. We will also help to raise the visibility, reputation, networks and skills of our ethnically diverse colleagues through our mentoring programme. Our housing associations will also be extending this support to other ethnically diverse colleagues so they create a strong, ethnically diverse leadership pipeline.
Change
The BOOST Movement for Change will be growing, thriving, courageous, ambitious and effective in creating disruptive change. It will enthusiastically and creatively test ideas and create knowledge about what works to develop more inclusive organisations. It will share this within and beyond the GMHP partnership.
Allies
Leaders will act as allies who are increasingly aware of the causes of racial inequity and self-aware of their own biases and behaviours.They will act courageously and invest both time and resources in supporting ethnically diverse colleagues to progress and in innovating organisational strategies, policies, practices and cultures. Our leaders will lead learning in their organisations and in the BOOST Movement for Change. They will sponsor the BOOST programme and the BOOST Movement for Change to enable collaborative innovation across GMHP and beyond.
Service
Our tenants and residents will start to notice that services are becoming more culturally sensitive and they will start to see more ethnically diverse leadership.
Milestones
BOOST phase 1 has:
- Agreed a common language to describe our ethnically diverse colleagues
- Challenged ourselves on the diversity of our networks and introduced the concept of a Personal Boardroom
- Heard an inspirational call to action from Sharon Amuse
- Seen the progression of one of mentors to the role of CEO, one of mentees progress into a Directors role and seen secondment opportunities take place
- Learnt about the approach of the NHS to greater diversity presented by Donna McLaughlin
- Innovated and experimented on recruitment practices, including conducting policy reviews, using diverse interview panels, implementing guaranteed interview schemes, introducing anonymised applications etc